A visitor tracking system is a tool that you can use to analyse and effectively manage your visitors in your office. The tech behind it will vary from company to company, but the aim is the same: make your office safer for people and customers.
In this article we will talk about why it’s critical to have a visitor tracking system in place, and what features are most critical to consider when choosing one. We will also tell you how you can make sure that visitors are getting the information they need, not just what they’re expecting.
To get an overview of our top recommendations for visitor tracking systems, check out the table below:
What is visitor management?
In this post, we give an overview of visitor management for businesses. We start with a brief introduction to the topic, including things that make it very different from other marketing, and what users of visitor management tools need to know.
In order to keep your visitors in line, you’ll need to be able to understand what they want and why they want it. This is where visitor tracking comes in.
The benefits of visitor management
We’ve written a lot in the past about visitor management software, but we’re still surprised by how little is written about it. We think it is an underappreciated tool that can be used in many different ways, and that having a larger understanding of your visitors will help you better manage them more effectively.
Here is a basic introduction to visitor management for large businesses and their employees.
How to set up a visitor management system
There are many different approaches to visitor management and each has its pros and cons. This post from the CEO of a small SaaS (software as a service) company explains how he did it, in great detail, and outlines his key learnings.
He also shares some of the tricks he used to improve his system.
Who needs visitor management?
This post may be longer than you think, but there is a lot of information to go through.
The first and most important question to ask is “who needs visitor management?” This question has to do with security and safety. If your office is rented, you will need a way of tracking who came in and when, for both safety and security reasons. If your office is a privately owned property, then you need to know who comes and goes.
How do you find out which of these things? Well, the easiest way would be via the internet or via some other means such as phone or mail. However, for many businesses this isn’t an option — email is too impersonal and too hard to track down after hours (local time zones also complicate things further).
It doesn’t matter if you own the building; if you have employees who are not allowed into the building after hours without permission then that might be a problem!
So what are those other options? Enter visitor management software: they can either track visitors directly (so that they stay within the building) or they can notify tenants when someone enters or leaves (so that they know who came in etc.).
There are also lots of third-party tools like Pingdom, Dropbox etc. which provide automated alerts by email when visitors enter/leave specific rooms/locations within your premises (or even specific floors in some cases).
In any case, visitor management software should be one of the first things checked out by anyone considering moving into a new business space — it should be one of their core features from day one!
I could go on about how much money businesses spend trying to get this right; but why make all your customers feel uncomfortable when they do something inconvenient?
The different types of visitor management
We follow the same principle in our office as we do anywhere else. If you want to know who is in your office and when, you can use this tool. This visitor management system allows you to track and manage all visitors in your office, including board members and guest executives. In addition, this system can be customised to meet your needs.
It is fully customizable — so if you have 3 or 4 different departments, each with different visitor limits, you can add those to the list yourself.
This visit counter provides a real-time view of your visitors and lets you track their activity in real time!
This visitor tracker allows businesses to monitor all of their visitors who are visiting their site or app – no matter where they are located on the planet or what device they are using.
This feature is particularly useful for businesses that use online advertising services like Google AdWords or Bing Ads (for example), which may have trouble monitoring the traffic from only one location (e.g., a single back-office location).
This is a very important feature for any business: if a person visits your website on any device and does not come back immediately, that person might actually be advertising to other people by visiting another site with which they could potentially be associated (like your competitor’s website).
The last thing you want is for someone who has just spent two minutes reading about your company on an unrelated blog instead of clicking through on a link that takes them to another site where they could potentially find something even more interesting!
We hope you enjoyed reading this article and that you have a better understanding now on the topic.
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